Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jodi Glover

Jodi Glover

September 5, 2024

5  out of  5
rating by Jodi Glover
"I’m not sure how all insurance agencies do with their customers but I do know the when you deal with Judd Nelson State Farm you get a hands on feel. These folks make you feel like family, every time I speak with Lisa or Ariel or anyone else in this office, they are on top of it and handle everything for me. They’ve reached out through text, phone calls and email just to insure that I’m happy with my insurance. I highly recommend speaking with them for your insurance needs. Thank you Lisa, Ariel and team for working to insure I have 1 less thing to worry about as I know a simple text gets the ball rolling for my insurance needs."
We responded:
"Thank you, Jodi, for your wonderful review! I'm glad to know that our team, especially Lisa and Ariel, has made you feel like family and provided the hands-on service you deserve. It's great to hear that our communication through text, phone calls, and email has been effective in ensuring your satisfaction. We appreciate your recommendation and are always here to assist with your insurance needs. - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Sherry Teal

Sherry Teal

August 29, 2024

5  out of  5
rating by Sherry Teal
"Lisa Green made our annual home owner’s review and getting new boat insurance so quick and easy. She also recommended a change we’ll make with State Farm back in our home state. Lisa is professional, knowledgeable and very nice too! We appreciate her taking such good care of us"
We responded:
"Thank you, Sherry, for your wonderful review! I'm glad Lisa could make your annual homeowner’s review and getting new boat insurance quick and easy. It's great to know her recommendations were helpful for your home state as well. We appreciate your kind words about her professionalism and knowledge. If you need any further assistance, we're here to help. - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Jasmine Wright

Jasmine Wright

August 24, 2024

5  out of  5
rating by Jasmine Wright
"I recently purchased renters insurance through State Farm, and I couldn’t be more satisfied with the experience. From the moment I reached out, their customer service team was incredibly helpful and attentive, guiding me through the different coverage options to find the plan that best suited my needs. The process of getting a quote was quick and easy. Knowing that my belongings are protected gives me peace of mind, especially considering how comprehensive the coverage is. It includes everything from personal property protection to liability coverage, which is exactly what I was looking for. Overall, I highly recommend Kent Tyler for anyone in need of renters insurance. He made the entire process smooth and stress-free, and his commitment to customer satisfaction is evident from start to finish."
We responded:
"Jasmine, thank you for your wonderful review. I'm glad to hear that you had a positive experience with our customer service team and found the renters insurance coverage that suits your needs. It's great to know that the process was smooth and provided you with peace of mind. I'll be sure to pass along your kind words to Kent. If you have any further questions or need assistance in the future, our office is here to help. - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Pam Cox

Pam Cox

August 20, 2024

5  out of  5
rating by Pam Cox
"State Farm in Heflin has always taken care of our insurance needs for all vehicles and home. The entire staff is always friendly and helpful, especially Ms. Lisa. 😊"
We responded:
"Pam, thank you for your kind words and the 5-star rating! I'm happy to know that our team, especially Lisa, has been friendly and helpful in meeting your insurance needs for your vehicles and home. We're grateful for your continued business. If you need any further assistance, we're here to help. - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Amy Williams

Amy Williams

August 14, 2024

5  out of  5
rating by Amy Williams
"I have been with State Farm since I was 16 years old. I met a sweet agent named Lisa Green. She has since became more than just an agent. She's became family. Having insurance coverage provided by State Farm has been nothing but "easy" for me. Every time I've had a claim (dang deer) I have had nothing but fast and reliable service. She goes beyond what any online or cheap insurance company would provide. She has a true passion for her job and it shows in her performance. I highly recommend Lisa and her State Farm family. I know you will not be disappointed ♥️"
We responded:
"Hey Amy, Thanks a bunch for your awesome review! I'm so happy to hear that Lisa has made such a positive impact on your experience with us. It's great to know that our service has been fast and reliable, especially during those unexpected moments like dealing with deer. Lisa's dedication and passion truly shine through, and we're grateful to have her on our team. If you ever need anything, don't hesitate to reach out. Thanks again for your recommendation! - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Cara Ergle

Cara Ergle

August 13, 2024

5  out of  5
rating by Cara Ergle
"I called multiple places around my area trying to get quotes for insurance all being way too expensive for just 1 vehicle. I immediately knew my choice as soon as i spoke with Brennan! He helped me through it all. He gave me the lowest quote and best coverage! He is awesome! Brennan and Ariel are the two i speak with if i have any concerns. They are easy to contact and get back very quick. They also make paying my bills easier because they let me pick the best day for me to pay so I’m not completely broke at the first of the month when all my bills are due. Awesome insurance!!! Very appreciative for all they do! ❤️"
We responded:
"Hey Cara, thanks a ton for the awesome review! I'm really glad Brennan and Ariel could help you out and make things easier for you. It's great to know they provided you with the best quote and coverage! We appreciate your kind words and are always here if you need anything. - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of megan hunt

megan hunt

August 7, 2024

5  out of  5
rating by megan hunt
"Lisa Green is very helpful and quick to respond to questions. I recommend Judd Edwards’ office and see Lisa."
We responded:
"Hey Megan! Thanks a ton for the awesome review! We're glad Lisa was able to help you out quickly. We appreciate your recommendation and are always here if you need anything else! - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of April Willis

April Willis

August 7, 2024

5  out of  5
rating by April Willis
"Ariel was so helpful and professional. She answered all my questions and was very kind!"
We responded:
"Hi April! Thanks for the awesome review! I'm glad Ariel could help and answer all your questions. We're always here if you need anything else! - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Shery Robinson

Shery Robinson

August 7, 2024

5  out of  5
rating by Shery Robinson
"Lisa is always friendly, informative, and very personable."
We responded:
"Hi Shery, Thanks for the awesome review! We're glad to hear that Lisa is always friendly, informative, and personable. We appreciate your feedback and are here for any future needs! - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of jamie annony

jamie annony

August 6, 2024

5  out of  5
rating by jamie annony
"5 stars! 5 stars! 5 stars! Moved to Heflin about a year ago from Ga. I was looking for a home town local insurance agency to handle my insurance needs, save money and get treated like family. From day 1 at Judd Edwards- State Farm, the whole team Lisa, Brennan and Ariel welcomed me and my family to the neighborhood. Brennan and team took the time to hear my needs and explained and answered any questions and concerns I had. They got me great coverage at a great price. I could not be happier with their service and protection that I needed. Unfortunately A few months ago I had a claim on one of my vehicles (vandalized). I was pretty upset about it. When I called it in they took charge and made it as pleasant and acknowledgeable as possible. Explained every step of the way and made sure I knew I was in good hands with State Farm. The repairs took almost 2 months due to parts availability, however Ariel touched base with me at least once a week and made sure that I was being taking care of and if I had and questions or concerns. I could not say enough good things about Judd Edwards-State Farm team and there impeccable service . Thank you so much for all your help and you def have a customer for life. Thank you , Jamie Annony and family"
We responded:
"Hey Jamie, Thanks a ton for the amazing review! We're so glad you and your family feel welcomed and well taken care of by our team. Brennan, Lisa, and Ariel are awesome, and it's great to know they made your experience smooth and informative. We're happy we could provide you with great coverage and support during your claim. If you ever need anything else, we're here for you! - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Linda Brackett

Linda Brackett

July 31, 2024

5  out of  5
rating by Linda Brackett
"Brennan has out of his way to help me switch to State Farm and give me the best deal !!"
We responded:
"Hey Linda! I'm so glad Brennan could help you switch to State Farm and find the best deal!! We appreciate your feedback and are always here if you need anything else. Thanks for choosing us! - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Caitlyn Lambert

Caitlyn Lambert

July 26, 2024

5  out of  5
rating by Caitlyn Lambert
"Best insurance agency in Heflin! Everyone is so nice! Lisa is always so helpful and goes out of her way to assist me in whatever the situation! 😊"
We responded:
"Hey Caitlyn! Thanks so much for your awesome review! We're really happy you think we're the best insurance agency in Heflin! Lisa is indeed a gem, and we're grateful to have her on our team. If you ever need anything, we're here to help! 😊 - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Taylor Carter

Taylor Carter

July 11, 2024

5  out of  5
rating by Taylor Carter
"When I say 5 stars I mean 5 STARS. After frustrations with various insurance agencies, I went into the office simply hoping for something I could afford. I now have home and car insurance through them AND it is far cheaper than others with the same coverage. Lisa answered all of my questions and helped me better understand the ins and out of my insurance coverage. I am so grateful for them!"
We responded:
"Thank you, Taylor, for sharing your positive experience with our office! We are glad to hear that Lisa provided you with excellent service and helped you understand your insurance coverage. We are happy to have you as a satisfied customer with both home and car insurance. If you ever need assistance in the future, feel free to reach out to our office. - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Artem Iaryguine

Artem Iaryguine

July 7, 2024

5  out of  5
rating by Artem Iaryguine
"From the moment we met Lisa, she greeted us with such warmth and professionalism. She's a true expert in her field, answering all our questions with patience and a deep understanding of our needs. Lisa made the whole process seamless and stress-free. She guided us through our policy options with clarity and made sure we got the coverage that suited us best. She's a delight to work with. Highly recommend!"
We responded:
"Thank you for sharing your experience, Artem! We're thrilled to hear that Lisa provided warm and professional service, guiding you through your policy options seamlessly. We're delighted you found her expertise valuable and are grateful for your recommendation! If you ever need assistance in the future, feel free to reach out to our office. - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Wade Anderson

Wade Anderson

June 28, 2024

5  out of  5
rating by Wade Anderson
"They are always awesome I had them ever since 96 I've never had a problem with State farm best insurance company by far"
We responded:
"Wade, we are thrilled to have been your insurance provider! We're pleased to hear that you've had a seamless experience with State Farm. Thank you for your loyalty and for choosing us as the best insurance company! If you ever need assistance, our office is here for you. - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Sierra Smith

Sierra Smith

June 28, 2024

5  out of  5
rating by Sierra Smith
"I had a great experience receiving my quotes from this agency. Friendly, professional, and responsive!"
We responded:
"Sierra, I'm thrilled you had a great experience receiving quotes from our agency! We're pleased to hear that you found us friendly, professional, and responsive. Providing top-notch service is our priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out. - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Ashley Green

Ashley Green

June 28, 2024

5  out of  5
rating by Ashley Green
"We’ve had a great experience so far with switching from another company (shhh) to State Farm with this office! They’ve been able to cut my insurance prices without sacrificing things that are important to me AND have been able to add benefits that my last insurance company didn’t offer/charged too much for. We feel very safe and secure in their hands and look forward to working with them for a very long time!"
We responded:
"Thank you, Ashley, for sharing your positive experience with us! We're pleased to have provided you with cost-effective insurance options and additional benefits. Your safety and satisfaction are our top priorities, and we're grateful for the opportunity to serve you. Looking forward to a long-lasting partnership! - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Tammy Denney

Tammy Denney

June 18, 2024

5  out of  5
rating by Tammy Denney
"Lisa was so helpful and knowledgeable; she helped me save money on coverage for both home and auto. Very prompt call back."
We responded:
"Tammy, I'm thrilled to hear that Lisa provided such helpful and knowledgeable service, saving you money on both home and auto coverage! We're pleased to have been able to assist you promptly. Thank you for sharing your positive experience with us! Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Misty Owen

Misty Owen

June 17, 2024

5  out of  5
rating by Misty Owen
"My husband and I cannot say enough positive things about this place. He and I were in a wreck in August 23 that wasn’t our fault and totaled our car. Judd and especially Lisa were angels during the time after. Lisa helped us file paperwork, kept us informed, made the rental car process easy, and basically walked us through every step until we purchased our new car. I don’t think I would’ve made it through that incredibly stressful time without Lisa helping us."
We responded:
"Misty, I'm thrilled to hear that Lisa provided such exceptional support during a challenging time. We're pleased to have been able to assist you and your husband after the accident, and we're grateful for your kind words. If you ever need further assistance, please don't hesitate to reach out! - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Carrie Harris

Carrie Harris

June 10, 2024

5  out of  5
rating by Carrie Harris
"Brennan did a fantastic job! He made the process easy and fast"
We responded:
"Carrie, I'm overjoyed you had a fantastic experience with Brennan! He truly excels at making the insurance process easy and fast. We're pleased to have provided you with efficient service. If you need anything else, our office is here to help! - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Brett Moody

Brett Moody

June 4, 2024

5  out of  5
rating by Brett Moody
"After losing our agent Judd and Carissa has treated us really well"
We responded:
"We appreciate your loyalty to State Farm, and your 5-star review. We look forward to providing Good Neighbor service to your family for many years."
Profile photo of Wifey Stroble

Wifey Stroble

May 31, 2024

5  out of  5
rating by Wifey Stroble
"I could not ask for a better experience every time I need my State Farm family. From Judd, Lisa, Ariel, or Brennan they all go out of their way to service all my needs. Whether it’s home, car, or renter insurance claims/questions, they are always willing to help. I can be a little high maintenance but not nearly as difficult as my husband, and they always answer or fix the need. We have been truly blessed to have this State Farm team in our corner. If you have insurance needs in this service area, you won’t regret giving them a call!"
We responded:
"Wifey, we're overjoyed to have provided you with exceptional service for your home, auto, and renters insurance needs! Lisa, Ariel, Brennan, and I are grateful for your kind words and are always here to assist you. Thank you for trusting our State Farm family - we look forward to serving you again! - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Ravyn Otis

Ravyn Otis

May 31, 2024

5  out of  5
rating by Ravyn Otis
"Thank you Lisa Green and the Judd Edwards’ State Farm Team for always having my best interest at heart. You always give me quick and helpful responses whether I have a question or need to make any changes. Thank you for assisting with keeping my insurance affordable. I highly recommend using this firm for your auto, renters, and health insurance!"
We responded:
"Thank you, Ravyn, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come! "
Profile photo of Jake Slunder

Jake Slunder

May 29, 2024

5  out of  5
rating by Jake Slunder
"Tremendous help from Brennan!! Answered every question I had & if you asked me, should be Brennan from State Farm! Thanks again!"
We responded:
"Thank you for your glowing review, Jake! Brennan is a great part of the team. We're grateful for your kind words and look forward to assisting you further! - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Kristen Stringer

Kristen Stringer

May 28, 2024

5  out of  5
rating by Kristen Stringer
"Very thankful to be apart of this State Farm office. Special thanks to Ms. Lisa for the smooth transition, being knowledgeable and extremely helpful. Customer service is A+. Thanks for answering all of my questions and saving me a few dollars in this crazy economy! Be blessed."
We responded:
"Kristen, we're thrilled to hear you had a smooth transition and received knowledgeable and extremely helpful service from Lisa! We're pleased to have saved you money and answered all your questions. Thank you for your A+ rating and for being a part of our State Farm family! We're here for you anytime you need assistance. - Judd Edwards - State Farm Insurance Agent, Heflin, AL"