Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of kathy green

kathy green

November 12, 2024

5  out of  5
rating by kathy green
"Lisa at State Farm saved us a lot of money on our home and auto insurance. It was a pleasure doing business there."
We responded:
"Kathy, thank you for your wonderful review! We're glad Lisa could help you save on your home and auto insurance. It was a pleasure assisting you, and we appreciate your business. If you need anything else, feel free to reach out! - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Ashley Santamaria

Ashley Santamaria

November 9, 2024

5  out of  5
rating by Ashley Santamaria
"Everything with this office is painless. Anytime I’ve needed to make my payment later than the scheduled date has not been a problem. Lisa assisted me with bundling life insurance with my auto and she was excellent . Customer service is a 10/10"
We responded:
"Ashley, thank you for your wonderful review! I'm glad to know that our office has made your experience seamless and hassle-free. It's great to hear that Lisa was able to assist you effectively with bundling your life insurance with your auto policy. We strive to provide top-notch customer service, and it's gratifying to see that reflected in your feedback. If you ever need further assistance, don't hesitate to reach out. - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of shannon lambert

shannon lambert

November 4, 2024

5  out of  5
rating by shannon lambert
"Brennan McCullough Was very Friendly And helpful on getting my auto and house insurance thank you very much. Lisa Green worked on my life policies she was very friendly and helpful on making decisions on what I needed. I would recommend them to anyone very good environment and very helpful. Thank you so much."
We responded:
"Thank you, Shannon, for your wonderful review! I'm glad to hear that Brennan was friendly and helpful in getting your auto and house insurance set up. It's great that Lisa was able to assist you with your life policies and help you make the right decisions. We're grateful for your recommendation and are happy you found our environment welcoming and supportive. If you need any further assistance, don't hesitate to reach out. - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Christina Allen

Christina Allen

October 26, 2024

5  out of  5
rating by Christina Allen
"Lisa was able to help my husband and I save money and get better coverage for our auto and she is always so kind and considerate when anything needs to be done! We love working with her!"
We responded:
"Christina, thank you for your wonderful review! I'm so happy to hear that Lisa was able to help you and your husband save money while getting better auto coverage. Her kindness and consideration are truly appreciated, and I'm glad you enjoy working with her. If you ever need anything else, our office is here to help! - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Sherry Stubbs

Sherry Stubbs

October 25, 2024

5  out of  5
rating by Sherry Stubbs
"Lisa is very friendly and kind. She really takes time out of her day to help you. And I'm greatful for that. I definitely will recommend her to any one. I know sometimes I be last minute calling her and she never says she can't talk. Or she will call me back she takes the call. I know I'm a very last minute person. But thank you Lisa, for your help and time. We need more good people like you."
We responded:
"Sherry, thank you so much for your kind words about Lisa! I'm glad to hear that she has been able to assist you, even with last-minute calls. It's wonderful to know that her friendliness and dedication have made a positive impact on your experience. We truly appreciate your recommendation and are here to help with any future needs. - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Lauren Fredette

Lauren Fredette

October 25, 2024

5  out of  5
rating by Lauren Fredette
"Cannot reccomend Brennan McCullough enough! He is very responsive and helped me get the best rates with the most coverage all while dealing with the chaos of moving."
We responded:
"Lauren, thank you for your wonderful review! I'm glad Brennan was able to assist you so effectively, especially during the hectic time of moving. It's great to know he helped you secure the best rates with comprehensive coverage. We're grateful to have Brennan on our team and appreciate your recommendation. If you need any further assistance, don't hesitate to reach out. - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Charles Brown

Charles Brown

October 17, 2024

5  out of  5
rating by Charles Brown
"PSSSST....PSSSST...HEY CAN I LET YOU IN ON A LIL SECRET...OK I WILL BUT YOU GOTTA PROMISE ME THAT...YOU'LL TELL THE WHOLE 🌎 AND EVERYONE ELSE IN THE UNIVERSE THAT IF THEY"RE NOT INSURED WITH STATE FARM/JUDD EDWARDS AND IN THE PERSONAL CARE OF SCOTT OR LISA OR ANY AGENT OF THIS PARTICULAR BRANCH THEN THEY ARE DEFINITELY IN THE WRONG PLACE WITH THE WRONG COVERAGE. I KNOW...YOU THINK YOURE HAPPY ALREADY BUT I BET YOUR BOTTOM DOLLAR WHAT YOU PAY4CAR INSURANCE CAN BE BEAT BY A LONG SHOT NOT TO MENTION TOP NOTCH COVERAGE. THE PRICES MADE ME FEEL AS IF THE COPS WERE WATCHING...AS IF I WAS STEALING. I TELL YOU THE TRUTH WHEN I LEARNED OF THE OPPORTUNITY TO COVER MY HOME APARTMENT AND VALUABLES@SUCH A LOW COST I WAS ABSOLUTLY FLOORED. I WANTED TO ASK THE "OTHER"COMPANY FOR SOME OF MY 💰💰 BACK OVER THE YEARS. REALLY GUYS CALL THEM UP AND GET A PRICE QUOTE...YOU"LL BE GLAD YOU DID. I REMAIN CHARLES BROWN, VERY SATISFIED CUSTOMER. MY TIME IS UP AND I THANK YOU4YOURS🤗"
We responded:
"Charles, thank you so much for sharing your experience with our office! We're glad to know that Scott, Lisa, and the rest of our team have provided you with the service and coverage you were looking for. It's wonderful to hear that you found our prices competitive and our coverage comprehensive. We appreciate your recommendation and are here for any future insurance needs you may have. - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Misty Sakey

Misty Sakey

October 8, 2024

5  out of  5
rating by Misty Sakey
"I recently purchased auto insurance through State Farm, with Lisa and I couldn’t be more satisfied . She was friendly, helpful, attentive, and very knowledgeable. Lisa ,went above and beyond to ensure i was taken care of in a timely manner and all my needs were met . I would definitely recommend them to anyone looking for auto insurance ."
We responded:
"Thank you, Misty, for your wonderful review! I'm glad to hear that Lisa provided you with such friendly, helpful, and knowledgeable service. It's great that she went above and beyond to meet your needs in a timely manner. We appreciate your recommendation and are here for any future assistance you may need with your auto insurance. - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Graci Bannister

Graci Bannister

October 8, 2024

5  out of  5
rating by Graci Bannister
"I had a great experience setting up my insurance through this company! I worked with Brennan and he answered all my questions and broke down everything to where I could understand it! I 100% recommend this company and Brennan!"
We responded:
"Graci, thank you for your wonderful review! I'm glad to hear that Brennan was able to assist you effectively and make everything clear. Your recommendation means a lot to us. If you have any more questions or need further assistance, our office is always here to help. - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Dena Jarrell

Dena Jarrell

October 2, 2024

5  out of  5
rating by Dena Jarrell
"Lisa called me for annual renewal and was so nice and told me about savings by adding another line of insurance with them. I had no idea of the savings I was missing out on. The homeowners insurance was cheaper than where I was and it is alway nice to have all policies in one place. It makes it easier. I have been with State Farm for as long as I can remember and had always had good service from them. Growing up I remember going into State Farm with my mom to pay her insurance. So I guess it says a lot for them to be the agency the whole family uses. Thanks for all you do to be helpful to your customers."
We responded:
"Dena, thank you for your wonderful review! I'm glad Lisa could assist you with your annual renewal and help you discover additional savings by adding another line of insurance. It's great to know that our homeowners insurance offered you better rates and the convenience of having all your policies in one place. Your long-term loyalty and family connection to State Farm mean a lot to us. We appreciate your kind words and are always here to help with any future needs or questions. - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Asia Williams

Asia Williams

September 30, 2024

5  out of  5
rating by Asia Williams
"I spoke with Brennan McCullough over the phone about automobile coverage and he was terrific. He helped get me a quote I couldn’t pass up and went the extra mile to make it happen. Thank you Brennan!"
We responded:
"Asia, thank you for sharing your experience! I'm glad Brennan was able to assist you with your automobile coverage and provide a quote that met your needs. We appreciate your kind words and are grateful to have Brennan on our team. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Dj Mercx

Dj Mercx

September 21, 2024

5  out of  5
rating by Dj Mercx
"Best insurance company you can have hands down"
We responded:
"Thank you, Dj Mercx! I'm happy you feel that way about our agency. Your positive feedback means a lot to us. If you ever need anything, don't hesitate to reach out. - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Amanda McCormick

Amanda McCormick

September 13, 2024

5  out of  5
rating by Amanda McCormick
"Lisa at statefarm is absolutely precious and made getting insurance for our vehicles great! It was smooth and she is very sweet and understanding. Highly suggest lisa and judd edwards at state farm! ❤️"
We responded:
"Amanda, thank you so much for your kind words! I'm glad to hear that Lisa made the process of getting insurance for your autos smooth and enjoyable. We truly appreciate your recommendation and are grateful to have Lisa on our team. If you ever need any further assistance, our office is here to help. - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Ethan Walker

Ethan Walker

September 9, 2024

5  out of  5
rating by Ethan Walker
"Worked with Brennan. He was fast and efficient. Didn't feel like he was trying to sell me on stuff. Couldn't ask for more."
We responded:
"Ethan, thank you for your positive review! I'm glad Brennan could assist you efficiently and without any pressure. We're grateful for your feedback and are here for any future needs you might have. - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Jodi Glover

Jodi Glover

September 5, 2024

5  out of  5
rating by Jodi Glover
"I’m not sure how all insurance agencies do with their customers but I do know the when you deal with Judd Nelson State Farm you get a hands on feel. These folks make you feel like family, every time I speak with Lisa or Ariel or anyone else in this office, they are on top of it and handle everything for me. They’ve reached out through text, phone calls and email just to insure that I’m happy with my insurance. I highly recommend speaking with them for your insurance needs. Thank you Lisa, Ariel and team for working to insure I have 1 less thing to worry about as I know a simple text gets the ball rolling for my insurance needs."
We responded:
"Thank you, Jodi, for your wonderful review! I'm glad to know that our team, especially Lisa and Ariel, has made you feel like family and provided the hands-on service you deserve. It's great to hear that our communication through text, phone calls, and email has been effective in ensuring your satisfaction. We appreciate your recommendation and are always here to assist with your insurance needs. - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Sherry Teal

Sherry Teal

August 29, 2024

5  out of  5
rating by Sherry Teal
"Lisa Green made our annual home owner’s review and getting new boat insurance so quick and easy. She also recommended a change we’ll make with State Farm back in our home state. Lisa is professional, knowledgeable and very nice too! We appreciate her taking such good care of us"
We responded:
"Thank you, Sherry, for your wonderful review! I'm glad Lisa could make your annual homeowner’s review and getting new boat insurance quick and easy. It's great to know her recommendations were helpful for your home state as well. We appreciate your kind words about her professionalism and knowledge. If you need any further assistance, we're here to help. - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Jasmine Wright

Jasmine Wright

August 24, 2024

5  out of  5
rating by Jasmine Wright
"I recently purchased renters insurance through State Farm, and I couldn’t be more satisfied with the experience. From the moment I reached out, their customer service team was incredibly helpful and attentive, guiding me through the different coverage options to find the plan that best suited my needs. The process of getting a quote was quick and easy. Knowing that my belongings are protected gives me peace of mind, especially considering how comprehensive the coverage is. It includes everything from personal property protection to liability coverage, which is exactly what I was looking for. Overall, I highly recommend Kent Tyler for anyone in need of renters insurance. He made the entire process smooth and stress-free, and his commitment to customer satisfaction is evident from start to finish."
We responded:
"Jasmine, thank you for your wonderful review. I'm glad to hear that you had a positive experience with our customer service team and found the renters insurance coverage that suits your needs. It's great to know that the process was smooth and provided you with peace of mind. I'll be sure to pass along your kind words to Kent. If you have any further questions or need assistance in the future, our office is here to help. - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Pam Cox

Pam Cox

August 20, 2024

5  out of  5
rating by Pam Cox
"State Farm in Heflin has always taken care of our insurance needs for all vehicles and home. The entire staff is always friendly and helpful, especially Ms. Lisa. 😊"
We responded:
"Pam, thank you for your kind words and the 5-star rating! I'm happy to know that our team, especially Lisa, has been friendly and helpful in meeting your insurance needs for your vehicles and home. We're grateful for your continued business. If you need any further assistance, we're here to help. - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Amy Williams

Amy Williams

August 14, 2024

5  out of  5
rating by Amy Williams
"I have been with State Farm since I was 16 years old. I met a sweet agent named Lisa Green. She has since became more than just an agent. She's became family. Having insurance coverage provided by State Farm has been nothing but "easy" for me. Every time I've had a claim (dang deer) I have had nothing but fast and reliable service. She goes beyond what any online or cheap insurance company would provide. She has a true passion for her job and it shows in her performance. I highly recommend Lisa and her State Farm family. I know you will not be disappointed ♥️"
We responded:
"Hey Amy, Thanks a bunch for your awesome review! I'm so happy to hear that Lisa has made such a positive impact on your experience with us. It's great to know that our service has been fast and reliable, especially during those unexpected moments like dealing with deer. Lisa's dedication and passion truly shine through, and we're grateful to have her on our team. If you ever need anything, don't hesitate to reach out. Thanks again for your recommendation! - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Cara Ergle

Cara Ergle

August 13, 2024

5  out of  5
rating by Cara Ergle
"I called multiple places around my area trying to get quotes for insurance all being way too expensive for just 1 vehicle. I immediately knew my choice as soon as i spoke with Brennan! He helped me through it all. He gave me the lowest quote and best coverage! He is awesome! Brennan and Ariel are the two i speak with if i have any concerns. They are easy to contact and get back very quick. They also make paying my bills easier because they let me pick the best day for me to pay so I’m not completely broke at the first of the month when all my bills are due. Awesome insurance!!! Very appreciative for all they do! ❤️"
We responded:
"Hey Cara, thanks a ton for the awesome review! I'm really glad Brennan and Ariel could help you out and make things easier for you. It's great to know they provided you with the best quote and coverage! We appreciate your kind words and are always here if you need anything. - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of megan hunt

megan hunt

August 7, 2024

5  out of  5
rating by megan hunt
"Lisa Green is very helpful and quick to respond to questions. I recommend Judd Edwards’ office and see Lisa."
We responded:
"Hey Megan! Thanks a ton for the awesome review! We're glad Lisa was able to help you out quickly. We appreciate your recommendation and are always here if you need anything else! - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of April Willis

April Willis

August 7, 2024

5  out of  5
rating by April Willis
"Ariel was so helpful and professional. She answered all my questions and was very kind!"
We responded:
"Hi April! Thanks for the awesome review! I'm glad Ariel could help and answer all your questions. We're always here if you need anything else! - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Shery Robinson

Shery Robinson

August 7, 2024

5  out of  5
rating by Shery Robinson
"Lisa is always friendly, informative, and very personable."
We responded:
"Hi Shery, Thanks for the awesome review! We're glad to hear that Lisa is always friendly, informative, and personable. We appreciate your feedback and are here for any future needs! - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of jamie annony

jamie annony

August 6, 2024

5  out of  5
rating by jamie annony
"5 stars! 5 stars! 5 stars! Moved to Heflin about a year ago from Ga. I was looking for a home town local insurance agency to handle my insurance needs, save money and get treated like family. From day 1 at Judd Edwards- State Farm, the whole team Lisa, Brennan and Ariel welcomed me and my family to the neighborhood. Brennan and team took the time to hear my needs and explained and answered any questions and concerns I had. They got me great coverage at a great price. I could not be happier with their service and protection that I needed. Unfortunately A few months ago I had a claim on one of my vehicles (vandalized). I was pretty upset about it. When I called it in they took charge and made it as pleasant and acknowledgeable as possible. Explained every step of the way and made sure I knew I was in good hands with State Farm. The repairs took almost 2 months due to parts availability, however Ariel touched base with me at least once a week and made sure that I was being taking care of and if I had and questions or concerns. I could not say enough good things about Judd Edwards-State Farm team and there impeccable service . Thank you so much for all your help and you def have a customer for life. Thank you , Jamie Annony and family"
We responded:
"Hey Jamie, Thanks a ton for the amazing review! We're so glad you and your family feel welcomed and well taken care of by our team. Brennan, Lisa, and Ariel are awesome, and it's great to know they made your experience smooth and informative. We're happy we could provide you with great coverage and support during your claim. If you ever need anything else, we're here for you! - Judd Edwards - State Farm Insurance Agent, Heflin, AL"
Profile photo of Linda Brackett

Linda Brackett

July 31, 2024

5  out of  5
rating by Linda Brackett
"Brennan has out of his way to help me switch to State Farm and give me the best deal !!"
We responded:
"Hey Linda! I'm so glad Brennan could help you switch to State Farm and find the best deal!! We appreciate your feedback and are always here if you need anything else. Thanks for choosing us! - Judd Edwards - State Farm Insurance Agent, Heflin, AL"